Michael Brownfield

Michael Brownfield is the Senior Vice President of Marketing and Commercial Operations at Aetion. He and his team are responsible for ensuring Aetion’s story connects with stakeholders in the healthcare and life sciences industry, especially since Aetion’s technology and services are second to none.

Previously he was the Senior Vice President of Customer Success and Customer Support at PROS, a market-leading provider of SaaS solutions optimizing shopping and selling experiences. In that role, Michael led the team of global Customer Success Managers, the Customer Adoption and Value team, the Education and Enablement team, and the Customer Support team to drive top and bottom line improvements as well as operational efficiency. Michael also held various Professional Services and Customer Success leadership roles at PROS across the B2B and Travel business units.

Prior to PROS, his career in management consulting ignited his interest in how sellers and buyers connect in the market and how pricing and overall commercial operations can make or break a deal. He worked at Accenture and McKinsey & Company serving retail, energy, and tech clients. Michael holds a B.S. in Economics from the Wharton School of the University of Pennsylvania. He has been actively involved in Diversity, Equity, and Inclusion programs everywhere he has worked, and he helped found the Pride@PROS employee resource group at PROS.